Add support-ticket

README.md

@@ -16,18 +16,17 @@ You can install it with `pip install adaptive-classifier`.
 ## Model Details
 
 - Base Model: answerdotai/ModernBERT-base
-- Number of Classes: 5
-- Total Examples: 400
+- Number of Classes: 4
+- Total Examples: 326
 - Embedding Dimension: 768
 
 ## Class Distribution
 
 ```
-billing: 80 examples (20.0%)
-complaint: 80 examples (20.0%)
-feature_request: 80 examples (20.0%)
-general_inquiry: 80 examples (20.0%)
-technical: 80 examples (20.0%)
+account: 81 examples (24.8%)
+billing: 82 examples (25.2%)
+general_inquiry: 81 examples (24.8%)
+technical: 82 examples (25.2%)
 ```
 
 ## Usage
@@ -51,7 +50,7 @@ classifier.add_examples(texts, labels)
 
 ## Training Details
 
-- Training Steps: 13
+- Training Steps: 11
 - Examples per Class: See distribution above
 - Prototype Memory: Active
 - Neural Adaptation: Active

config.json

@@ -32,19 +32,17 @@
   },
   "embedding_dim": 768,
   "id_to_label": {
-    "0": "complaint",
-    "1": "billing",
-    "2": "feature_request",
-    "3": "technical",
-    "4": "general_inquiry"
+    "0": "general_inquiry",
+    "1": "technical",
+    "2": "account",
+    "3": "billing"
   },
   "label_to_id": {
-    "billing": 1,
-    "complaint": 0,
-    "feature_request": 2,
-    "general_inquiry": 4,
-    "technical": 3
+    "account": 2,
+    "billing": 3,
+    "general_inquiry": 0,
+    "technical": 1
   },
   "model_name": "answerdotai/ModernBERT-base",
-  "train_steps": 13
+  "train_steps": 11
 }

model.safetensors

@@ -1,3 +1,3 @@
 version https://git-lfs.github.com/spec/v1
-oid sha256:d0bfe00d4f085753bd67a3fd750c93db324ab7606007667736e4cc331780c818
-size 3567612
+oid sha256:fe937deb8d29a77b542da4a9de77df783354768e9c185142b7be79e4ee93620d
+size 3562912