Update call_connection_manager.py
Browse files- call_connection_manager.py +1 -33
call_connection_manager.py
CHANGED
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@@ -5,7 +5,6 @@
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#
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import json
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import os
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import time
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from typing import Any, Dict, List, Optional
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from loguru import logger
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@@ -21,7 +20,6 @@ class CallFlowState:
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self.voicemail_message_left = False
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self.call_terminated = False
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self.participant_left_early = False
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self.silence_prompt_count = 0 # Track silence prompts
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def set_operator_dialed(self):
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self.dialed_operator = True
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@@ -67,12 +65,6 @@ class CallFlowState:
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def set_participant_left_early(self):
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self.participant_left_early = True
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def increment_silence_prompts(self):
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self.silence_prompt_count += 1
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def reset_silence_prompts(self):
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self.silence_prompt_count = 0
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class SessionManager:
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def __init__(self):
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self.session_ids = {"operator": None, "customer": None, "bot": None}
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@@ -281,28 +273,4 @@ class CallConfigManager:
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return ""
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space_prefix = " " if preposition else ""
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space_suffix = " " if preposition else ""
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return f"{space_prefix}{preposition}{space_suffix}{customer_name}"
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async def log_call_summary(self, start_time: float, session_manager: SessionManager, caller_number: str, dialed_number: str, customer_name: str):
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"""Log call summary to a file."""
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end_time = time.time()
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duration = end_time - start_time
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silence_prompts = session_manager.call_flow_state.silence_prompt_count
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summary = {
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"call_start_time": time.strftime("%Y-%m-%d %H:%M:%S", time.localtime(start_time)),
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"call_end_time": time.strftime("%Y-%m-%d %H:%M:%S", time.localtime(end_time)),
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"duration_seconds": round(duration, 2),
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"caller_number": caller_number,
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"dialed_number": dialed_number,
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"customer_name": customer_name,
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"silence_prompts_triggered": silence_prompts,
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"call_terminated_by_bot": session_manager.call_flow_state.call_terminated,
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"participant_left_early": session_manager.call_flow_state.participant_left_early
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}
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log_file = "/home/user/call_summary.log"
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try:
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with open(log_file, "a") as f:
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f.write(json.dumps(summary) + "\n")
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logger.info(f"Call summary logged to {log_file}")
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except Exception as e:
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logger.error(f"Failed to log call summary: {e}")
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#
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import json
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import os
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from typing import Any, Dict, List, Optional
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from loguru import logger
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self.voicemail_message_left = False
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self.call_terminated = False
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self.participant_left_early = False
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def set_operator_dialed(self):
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self.dialed_operator = True
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def set_participant_left_early(self):
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self.participant_left_early = True
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class SessionManager:
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def __init__(self):
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self.session_ids = {"operator": None, "customer": None, "bot": None}
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return ""
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space_prefix = " " if preposition else ""
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space_suffix = " " if preposition else ""
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return f"{space_prefix}{preposition}{space_suffix}{customer_name}"
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