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| license: apache-2.0 | |
| title: ChurnSight AI | |
| sdk: docker | |
| emoji: 🧠📊 | |
| colorFrom: indigo | |
| colorTo: pink | |
| pinned: true | |
| app_file: Dockerfile | |
| # 🧠 ChurnSight AI | |
| **Multimodal Feedback Intelligence** using **Streamlit + FastAPI + Transformers** | |
| Analyze customer reviews using GenAI-powered NLP pipelines: | |
| - ✅ Summarization | |
| - 😊 Sentiment & Emotion Detection | |
| - 🧩 Aspect-Based Sentiment | |
| - 🔁 LLM Q&A (Follow-Up) | |
| - 🧠 Smart Clustering | |
| - 📈 Visual Charts in Bulk Mode | |
| - 🎧 Voice Summary Output (TTS) | |
| --- | |
| ## 🚀 Features | |
| - Works across **10+ industries** and **12+ product categories** | |
| - Dual UI Modes: **Single Review** & **Bulk CSV Upload** | |
| - Smart Summary and Follow-Up Q&A powered by GenAI | |
| - Audio Summary Output in 6 Languages | |
| - “🧠 Intelligence Mode” toggle for deeper insights | |
| - Deployable via **Docker** or **Hugging Face Spaces** | |
| --- | |
| ## 🧪 Demo Use-Cases | |
| - 🏥 **Healthtech**: Analyze feedback from appointment apps or medical devices | |
| - 🛒 **E-commerce**: Summarize customer reviews for mobile, delivery, or streaming apps | |
| - 📱 **General Apps**: Discover UX issues across iOS, Android, and Web platforms | |
| --- | |
| ## 📁 Sample CSV Format | |
| The CSV must include a `review` column. Optional: `industry`, `product_category`, `device` | |
| ```csv | |
| review,industry,product_category,device | |
| "This app helps me manage my appointments",Healthcare,Healthcare Devices,Android | |
| "Good but drains battery fast",Electronics,Wearables,iOS | |