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Upload 3 files
Browse files- company.txt +64 -0
- products.txt +177 -0
- shipping.txt +123 -0
company.txt
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# TechStyle Global - Company Overview
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Founded in 2015, TechStyle Global is a leading e-commerce marketplace specializing in consumer electronics, fashion, and lifestyle products. Our platform connects millions of customers worldwide with quality products at competitive prices.
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## Our Story
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TechStyle began as a small online electronics store in San Francisco, founded by tech entrepreneurs Sarah Chen and Marcus Rodriguez. Their vision was to create a seamless shopping experience that bridges the gap between technology and lifestyle products. Within five years, we expanded globally, now serving customers in over 50 countries.
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## Mission Statement
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To provide accessible, innovative, and sustainable shopping solutions that enhance people's daily lives through technology and style.
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## Core Values
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- Customer First: Every decision we make starts with our customers
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- Innovation: Constantly improving our platform and services
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- Sustainability: Committed to reducing our environmental impact
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- Quality: Rigorous standards for all products on our platform
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- Diversity: Embracing global perspectives and inclusive practices
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## Our Presence
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- Headquarters: San Francisco, California
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- Regional Offices: London, Singapore, Sydney, Toronto
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- Distribution Centers: United States, United Kingdom, Germany, Japan, Australia
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- Customer Service: 24/7 support in 12 languages
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## Key Products & Services
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- Consumer Electronics: Smartphones, laptops, smart home devices
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- Fashion Tech: Wearables, smart accessories
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- Lifestyle Products: Home automation, fitness tech
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- TechStyle Basics: Our private label for affordable tech accessories
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- TechStyle Plus: Premium membership program with exclusive benefits
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## Customer Support
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- 24/7 Live Chat Support
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- Email: support@techstyle.com
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- Phone: 1-800-TECH-STYLE
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- Social Media: @TechStyleGlobal
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## Company Statistics
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- 15+ million active customers
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- 100,000+ products available
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- 2,000+ brand partners
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- 99% order fulfillment rate
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- 4.8/5 average customer satisfaction
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## Awards & Recognition
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- 2023 Best E-commerce Platform - Tech Retail Awards
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- 2022 Sustainability Leadership Award
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- 2021 Customer Service Excellence
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- 2020 Best Online Shopping Experience
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## Community Initiatives
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- TechStyle Education: Free tech literacy programs
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- Green Tech Initiative: Environmental sustainability program
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- Future Innovators: Supporting tech startups
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- Community Tech Hub: Local technology education centers
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Contact Information:
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TechStyle Global, Inc.
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123 Innovation Drive
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San Francisco, CA 94105
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United States
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General Inquiries: info@techstyle.com
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Business Partnerships: partners@techstyle.com
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Press: media@techstyle.com
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products.txt
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# TechStyle Global - Product Catalog
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## Consumer Electronics
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### Smartphones & Accessories
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- TechStyle Smartphone Stand Pro
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- Price: $29.99
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- Adjustable aluminum stand
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- Compatible with all smartphones
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- Colors: Silver, Black, Rose Gold
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- Premium Screen Protector Set
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- Price: $19.99
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- 9H hardness tempered glass
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- Oleophobic coating
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- Pack of 3
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- Wireless Charging Pad
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- Price: $39.99
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- 15W fast charging
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- LED charging indicator
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- Compatible with Qi devices
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### Laptops & Computing
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- PowerBook Pro 15"
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- Price: $1299.99
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- Intel i7 processor
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- 16GB RAM
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- 512GB SSD
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- NVIDIA Graphics
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- UltraBook Air 13"
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- Price: $899.99
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- AMD Ryzen 5
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- 8GB RAM
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- 256GB SSD
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- 18-hour battery life
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- Laptop Accessories Bundle
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- Price: $79.99
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- Wireless mouse
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- Laptop sleeve
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- USB-C hub
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- Cleaning kit
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## Smart Home Devices
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### Security
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- SmartCam Pro
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- Price: $149.99
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- 2K resolution
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- Night vision
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- Two-way audio
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- Cloud storage included
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- Smart Door Lock
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- Price: $199.99
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- Fingerprint sensor
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- PIN code entry
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- Smartphone control
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- Battery backup
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### Home Automation
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- Smart Light Starter Kit
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- Price: $89.99
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- 4 smart bulbs
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- Hub included
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- Voice control
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- 16 million colors
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- Smart Thermostat
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- Price: $129.99
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- Energy saving
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- Schedule programming
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- Remote control
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- Usage analytics
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## Wearable Technology
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### Fitness Trackers
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- FitStyle Pro
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- Price: $149.99
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- Heart rate monitoring
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- Sleep tracking
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- 7-day battery life
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- Water resistant
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- SportBand Lite
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- Price: $79.99
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- Step counting
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- Basic sleep tracking
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- 14-day battery life
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- 5 color options
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### Smartwatches
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- TechWatch Premium
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- Price: $299.99
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- AMOLED display
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- ECG monitoring
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- GPS
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- 50+ sport modes
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- TechWatch Lite
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- Price: $199.99
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- LCD display
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- Heart rate monitoring
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- Basic fitness tracking
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- 2-week battery life
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## TechStyle Basics (Private Label)
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### Cables & Chargers
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- Premium USB-C Cable
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- Price: $14.99
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- 6ft length
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- Braided nylon
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- Fast charging
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- Colors: Black, White
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- Power Bank 10000mAh
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- Price: $34.99
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- Dual USB ports
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- Fast charging
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- LED indicator
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- Compact design
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### Audio
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- TechStyle Wireless Earbuds
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- Price: $69.99
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- 24-hour battery
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- Touch controls
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- Water resistant
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- Noise isolation
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- TechStyle Over-Ear Headphones
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- Price: $89.99
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- Bluetooth 5.0
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- 30-hour battery
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- Foldable design
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- Carrying case included
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## Special Offers
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### TechStyle Plus Member Benefits
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- 10% discount on all products
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- Free express shipping
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- Early access to new products
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- Extended warranty
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- Priority customer support
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### Bundles
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- Work From Home Bundle
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- Price: $1499.99
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- UltraBook Air 13"
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- Wireless Mouse
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- External Monitor
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- Desk Stand
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- Webcam
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- Smart Home Starter Bundle
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- Price: $299.99
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- SmartCam Pro
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- Smart Light Kit
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- Smart Plug (2-pack)
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- Voice Assistant
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### Warranty Information
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- All products include standard 1-year warranty
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- TechStyle Plus members get additional 1-year warranty
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- 30-day money-back guarantee
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- Free technical support
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### Shipping Options
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- Standard Shipping (3-5 days): Free over $50
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- Express Shipping (1-2 days): $9.99
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- International Shipping: Available to select countries
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- TechStyle Plus members get free express shipping
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shipping.txt
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| 1 |
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# TechStyle Global - Shipping Policy
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| 2 |
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## Delivery Options
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| 4 |
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### Standard Shipping
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| 6 |
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- Delivery Time: 3-5 business days
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- Cost: Free for orders over $50
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| 8 |
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- Orders under $50: $4.99
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| 9 |
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- Available in: United States and Canada
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| 10 |
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- Tracking provided via email
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### Express Shipping
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| 13 |
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- Delivery Time: 1-2 business days
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| 14 |
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- Cost: $9.99
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- Free for TechStyle Plus members
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- Available in: United States and Canada
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- Real-time tracking via app and email
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| 18 |
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### International Shipping
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- Delivery Time: 7-14 business days
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| 21 |
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- Cost: Calculated based on:
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| 22 |
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- Destination country
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- Package weight
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| 24 |
+
- Package dimensions
|
| 25 |
+
- Available in: 50+ countries
|
| 26 |
+
- Tracking provided where available
|
| 27 |
+
|
| 28 |
+
## Order Processing
|
| 29 |
+
|
| 30 |
+
### Processing Times
|
| 31 |
+
- In-stock items: 1-2 business days
|
| 32 |
+
- Custom orders: 3-5 business days
|
| 33 |
+
- Pre-orders: As specified on product page
|
| 34 |
+
- Business days are Monday-Friday, excluding holidays
|
| 35 |
+
|
| 36 |
+
### Cut-off Times
|
| 37 |
+
- Orders placed before 2 PM EST: Same-day processing
|
| 38 |
+
- Orders placed after 2 PM EST: Next business day processing
|
| 39 |
+
- Express orders before 11 AM EST: Same-day shipping
|
| 40 |
+
|
| 41 |
+
## Shipping Restrictions
|
| 42 |
+
|
| 43 |
+
### Restricted Items
|
| 44 |
+
- Batteries and power banks
|
| 45 |
+
- Aerosol products
|
| 46 |
+
- Certain electronics
|
| 47 |
+
- Please check specific product pages for restrictions
|
| 48 |
+
|
| 49 |
+
### Restricted Locations
|
| 50 |
+
- Some PO boxes
|
| 51 |
+
- APO/FPO addresses
|
| 52 |
+
- Certain international locations
|
| 53 |
+
- Please contact support for detailed information
|
| 54 |
+
|
| 55 |
+
## Tracking Your Order
|
| 56 |
+
|
| 57 |
+
### Tracking Information
|
| 58 |
+
- Provided via email once order ships
|
| 59 |
+
- Available in your TechStyle account
|
| 60 |
+
- Updates at major shipping milestones
|
| 61 |
+
- Live chat support for tracking questions
|
| 62 |
+
|
| 63 |
+
### Lost Packages
|
| 64 |
+
- Domestic: Investigation after 5 business days
|
| 65 |
+
- International: Investigation after 14 business days
|
| 66 |
+
- Claims must be filed within 30 days of shipment
|
| 67 |
+
|
| 68 |
+
## Special Circumstances
|
| 69 |
+
|
| 70 |
+
### Weather Delays
|
| 71 |
+
- Delivery times may be affected by severe weather
|
| 72 |
+
- Notifications sent for significant delays
|
| 73 |
+
- Safety of packages prioritized during extreme conditions
|
| 74 |
+
|
| 75 |
+
### Holiday Shipping
|
| 76 |
+
- Extended processing times during peak seasons
|
| 77 |
+
- Holiday cut-off dates posted in October
|
| 78 |
+
- Special holiday shipping rates may apply
|
| 79 |
+
|
| 80 |
+
## International Orders
|
| 81 |
+
|
| 82 |
+
### Customs & Duties
|
| 83 |
+
- Import duties not included in shipping cost
|
| 84 |
+
- Buyer responsible for customs fees
|
| 85 |
+
- Local taxes may apply
|
| 86 |
+
- Delivery times may vary due to customs
|
| 87 |
+
|
| 88 |
+
### International Returns
|
| 89 |
+
- Return shipping labels provided for defective items
|
| 90 |
+
- Customer pays return shipping for non-defective items
|
| 91 |
+
- 45-day return window for international orders
|
| 92 |
+
|
| 93 |
+
## TechStyle Plus Benefits
|
| 94 |
+
|
| 95 |
+
### Member Privileges
|
| 96 |
+
- Free express shipping on all orders
|
| 97 |
+
- Priority processing
|
| 98 |
+
- Exclusive holiday shipping rates
|
| 99 |
+
- Early access to pre-orders
|
| 100 |
+
|
| 101 |
+
### Premium Support
|
| 102 |
+
- Dedicated shipping support line
|
| 103 |
+
- Priority claim processing
|
| 104 |
+
- Special handling requests accepted
|
| 105 |
+
|
| 106 |
+
## Contact Information
|
| 107 |
+
|
| 108 |
+
### Shipping Support
|
| 109 |
+
- Email: shipping@techstyle.com
|
| 110 |
+
- Phone: 1-800-TECH-STYLE (Option 2)
|
| 111 |
+
- Live Chat: Available 24/7
|
| 112 |
+
- Response Time: Within 24 hours
|
| 113 |
+
|
| 114 |
+
### Claims Department
|
| 115 |
+
- Email: claims@techstyle.com
|
| 116 |
+
- Phone: 1-800-TECH-STYLE (Option 3)
|
| 117 |
+
- Claim Forms: Available in account dashboard
|
| 118 |
+
|
| 119 |
+
## Policy Updates
|
| 120 |
+
- Last Updated: December 2024
|
| 121 |
+
- Changes will be notified via email
|
| 122 |
+
- Policy updates posted 30 days in advance
|
| 123 |
+
- Historic policies available upon request
|