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Delete utils/feedback.py
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utils/feedback.py
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"""
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utils/feedback.py
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Unified feedback handler for Clinical Research Chatbot.
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Includes:
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1️⃣ Feedback Queue (unanswered/low-confidence queries)
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2️⃣ User Voting (👍 Helpful / 👎 Not Helpful)
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"""
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import os
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import json
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from datetime import datetime
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# ----------------------------
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# File Paths
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# ----------------------------
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FEEDBACK_QUEUE_LOG = "logs/feedback_queue.jsonl"
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FEEDBACK_VOTES_LOG = "logs/feedback_votes.jsonl"
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# ----------------------------
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# Feedback Queue (for Admin Review)
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# ----------------------------
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def log_feedback(query: str, notes: str = "", sources=None):
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"""
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Store unanswered or low-confidence queries for admin review.
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Saves to JSONL (one entry per line).
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"""
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entry = {
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"timestamp": datetime.utcnow().isoformat(),
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"query": query,
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"notes": notes,
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"sources": sources or [],
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}
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os.makedirs(os.path.dirname(FEEDBACK_QUEUE_LOG), exist_ok=True)
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with open(FEEDBACK_QUEUE_LOG, "a", encoding="utf-8") as f:
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f.write(json.dumps(entry, ensure_ascii=False) + "\n")
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print(f"📝 Feedback queued for admin review: {query}")
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def load_feedback(limit: int = 20):
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"""
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Load last N feedback entries for admin dashboard.
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"""
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if not os.path.exists(FEEDBACK_QUEUE_LOG):
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return []
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with open(FEEDBACK_QUEUE_LOG, "r", encoding="utf-8") as f:
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lines = f.readlines()
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entries = [json.loads(line) for line in lines]
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return entries[-limit:]
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def clear_feedback():
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"""
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Clear feedback log (admin only).
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"""
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if os.path.exists(FEEDBACK_QUEUE_LOG):
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os.remove(FEEDBACK_QUEUE_LOG)
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print("🗑️ Feedback log cleared.")
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# ----------------------------
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# User Voting (for “Helpful / Not Helpful”)
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# ----------------------------
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def save_vote_feedback(query: str, vote: str, context=None):
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"""
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Log user votes (👍 / 👎) on chatbot responses.
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"""
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entry = {
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"timestamp": datetime.utcnow().isoformat(),
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"query": query,
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"vote": vote,
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"context": context or {},
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}
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os.makedirs(os.path.dirname(FEEDBACK_VOTES_LOG), exist_ok=True)
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try:
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with open(FEEDBACK_VOTES_LOG, "a", encoding="utf-8") as f:
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f.write(json.dumps(entry, ensure_ascii=False) + "\n")
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print(f"🗳️ User voted '{vote}' for query: {query}")
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except Exception as e:
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print(f"⚠️ Failed to save vote feedback: {e}")
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def load_votes(limit: int = 50):
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"""
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Load last N user votes for analysis.
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"""
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if not os.path.exists(FEEDBACK_VOTES_LOG):
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return []
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with open(FEEDBACK_VOTES_LOG, "r", encoding="utf-8") as f:
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lines = f.readlines()
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entries = [json.loads(line) for line in lines]
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return entries[-limit:]
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def clear_votes():
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"""
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Clear user voting log (admin only).
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"""
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if os.path.exists(FEEDBACK_VOTES_LOG):
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os.remove(FEEDBACK_VOTES_LOG)
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print("🗑️ User vote feedback cleared.")
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