use case

app.py

@@ -34,15 +34,26 @@ Client Experience:
 ------
 When a client faces a bad experience, SSDS helps us swiftly locate relevant documents to understand and address their concerns, be it credit card issues, late payment fees, or credit score drops.
 
+issue:
+  - having bad client experience
+  - having credit card problem
+  - late payment fee
+  - credit score dropping
+  
 Marketing Leads:
 ------
 To enhance marketing strategies, SSDS identifies market trends and consumer preferences, such as the demand for low-interest credit cards. It's a treasure trove for refining our product offerings.
 
+issue:
+  - low interest credit card
+  
 Sentiments:
 ------
 SSDS tracks customer sentiment, empowering us to swiftly respond to upset customers. It ensures we address their issues promptly, enhancing trust and loyalty.
 With no need for jargon, SSDS delivers tangible value to our fintech operations. It's about staying agile, informed, and customer-centric in a rapidly changing financial world.
 
+issue:   
+  - upset customer
 Future Improvement
 ============
 tuning the distance for use case