Datasets:
				
			
			
	
			
			
	
		Tasks:
	
	
	
	
	Text Classification
	
	
	Modalities:
	
	
	
		
	
	Text
	
	
	Formats:
	
	
	
		
	
	parquet
	
	
	Languages:
	
	
	
		
	
	English
	
	
	Size:
	
	
	
	
	10K - 100K
	
	
	Tags:
	
	
	
	
	finance
	
	
	License:
	
	
	
	
	
	
	
Dataset Viewer
	| text
				 stringlengths 13 433 | label
				 stringclasses 10
				values | 
|---|---|
| 
	I am still waiting on my card? | 
	CARD_MANAGEMENT | 
| 
	What can I do if my card still hasn't arrived after 2 weeks? | 
	CARD_MANAGEMENT | 
| 
	I have been waiting over a week. Is the card still coming? | 
	CARD_MANAGEMENT | 
| 
	Can I track my card while it is in the process of delivery? | 
	CARD_MANAGEMENT | 
| 
	How do I know if I will get my card, or if it is lost? | 
	CARD_MANAGEMENT | 
| 
	When did you send me my new card? | 
	CARD_MANAGEMENT | 
| 
	Do you have info about the card on delivery? | 
	CARD_MANAGEMENT | 
| 
	What do I do if I still have not received my new card? | 
	CARD_MANAGEMENT | 
| 
	Does the package with my card have tracking? | 
	CARD_MANAGEMENT | 
| 
	I ordered my card but it still isn't here | 
	CARD_MANAGEMENT | 
| 
	Why has my new card still not come? | 
	CARD_MANAGEMENT | 
| 
	I still haven't received my card after two weeks, is it lost? | 
	CARD_MANAGEMENT | 
| 
	Can you track my card for me? | 
	CARD_MANAGEMENT | 
| 
	Is there a way to track the delivery of my card? | 
	CARD_MANAGEMENT | 
| 
	It's been a week since I ordered my card and it's not here. Please help? | 
	CARD_MANAGEMENT | 
| 
	Will I be able to track the card that was sent to me? | 
	CARD_MANAGEMENT | 
| 
	I don't have my card in 1 week.  Should I be worried? | 
	CARD_MANAGEMENT | 
| 
	How do I know when my new card is going to arrive? | 
	CARD_MANAGEMENT | 
| 
	My new card has not been delivered to my home yet. What is going on? | 
	CARD_MANAGEMENT | 
| 
	It's been a week since you issued me a card and I still didn't get it. Should I keep waiting? | 
	CARD_MANAGEMENT | 
| 
	On the card that is coming, what's the tracking info? | 
	CARD_MANAGEMENT | 
| 
	What is the status of my card's delivery? | 
	CARD_MANAGEMENT | 
| 
	Have you sent out my card yet? | 
	CARD_MANAGEMENT | 
| 
	My card isn't here yet. | 
	CARD_MANAGEMENT | 
| 
	where is my new card? | 
	CARD_MANAGEMENT | 
| 
	It's been a week since you sent my card and I still don't have it. | 
	CARD_MANAGEMENT | 
| 
	How do I track the card you sent me? | 
	CARD_MANAGEMENT | 
| 
	When will I recieve my new card? | 
	CARD_MANAGEMENT | 
| 
	When will I get my new card? | 
	CARD_MANAGEMENT | 
| 
	What is the expected delivery date for my card? | 
	CARD_MANAGEMENT | 
| 
	Is there a tracking number for the card you sent me? | 
	CARD_MANAGEMENT | 
| 
	I would like to track the card you sent to me. | 
	CARD_MANAGEMENT | 
| 
	Has my card been lost in delivery? | 
	CARD_MANAGEMENT | 
| 
	My new card hasn't came in. | 
	CARD_MANAGEMENT | 
| 
	Where is the card I ordered 2 weeks ago? | 
	CARD_MANAGEMENT | 
| 
	Can I get an update on my replacement card? | 
	CARD_MANAGEMENT | 
| 
	How long does it take for a new card to ship? | 
	CARD_MANAGEMENT | 
| 
	What's the tracking on the card you sent? | 
	CARD_MANAGEMENT | 
| 
	I haven't received my card and am worried it is lost. | 
	CARD_MANAGEMENT | 
| 
	My card still hasn't been delivered | 
	CARD_MANAGEMENT | 
| 
	I need to find out where the card is that I ordered. | 
	CARD_MANAGEMENT | 
| 
	Where is my credit card that was to be mailed? | 
	CARD_MANAGEMENT | 
| 
	I ordered my card but it hasn't been delivered yet | 
	CARD_MANAGEMENT | 
| 
	Am I able to track the card that was just sent to me? | 
	CARD_MANAGEMENT | 
| 
	Can you tell me why I haven't received my new card? | 
	CARD_MANAGEMENT | 
| 
	I'm still waiting for my new card. | 
	CARD_MANAGEMENT | 
| 
	Is my card lost? I am still waiting for it to be delivered. | 
	CARD_MANAGEMENT | 
| 
	Should I keep waiting for my card to be delivered? | 
	CARD_MANAGEMENT | 
| 
	Can I track when my card will be delivered? | 
	CARD_MANAGEMENT | 
| 
	How can I check on the status of my new card? | 
	CARD_MANAGEMENT | 
| 
	A card has been sent to me, how do I track it? | 
	CARD_MANAGEMENT | 
| 
	Is there a way I can get my card expedited? | 
	CARD_MANAGEMENT | 
| 
	What can I do to track the card you sent me? | 
	CARD_MANAGEMENT | 
| 
	why hasnt my card come in yet? | 
	CARD_MANAGEMENT | 
| 
	How can I periodically check the delivery of the card you sent? | 
	CARD_MANAGEMENT | 
| 
	What's the reason my new card hasn't come? | 
	CARD_MANAGEMENT | 
| 
	How long does it take for me to get my new card? | 
	CARD_MANAGEMENT | 
| 
	I don't have my card after 1 week. What are my next steps? | 
	CARD_MANAGEMENT | 
| 
	I know I'm getting a new card but would like know when I can expect to receive it. | 
	CARD_MANAGEMENT | 
| 
	I want to find out what happened to my new card? | 
	CARD_MANAGEMENT | 
| 
	Was there a way for me to get tracking for that? | 
	CARD_MANAGEMENT | 
| 
	I am still waiting for my card. | 
	CARD_MANAGEMENT | 
| 
	My card hasn't arrived. | 
	CARD_MANAGEMENT | 
| 
	Can I track the card you sent to me? | 
	CARD_MANAGEMENT | 
| 
	I haven't gotten my new card. | 
	CARD_MANAGEMENT | 
| 
	How long should it take for my new card to arrive in them mail? What should I do if I never receive it? | 
	CARD_MANAGEMENT | 
| 
	Will I have to wait much longer for my new card to arrive? | 
	CARD_MANAGEMENT | 
| 
	how to track the card you sent | 
	CARD_MANAGEMENT | 
| 
	2 weeks ago I ordered my new card.  It isn't here.  What should I do? | 
	CARD_MANAGEMENT | 
| 
	How can I check on the delivery status of my card? | 
	CARD_MANAGEMENT | 
| 
	My card has not been delivered yet and its been a week since I ordered it, please help | 
	CARD_MANAGEMENT | 
| 
	What's the expected wait time to recieve my new card? | 
	CARD_MANAGEMENT | 
| 
	How can I see the progress of delivery of the card that was sent? | 
	CARD_MANAGEMENT | 
| 
	My card was supposed to arrive, but hasn't? | 
	CARD_MANAGEMENT | 
| 
	I ordered a card and would like to know how to track the delivery progress of it. | 
	CARD_MANAGEMENT | 
| 
	How long will it take for me to get my card? | 
	CARD_MANAGEMENT | 
| 
	My card hasn't shown up yet. | 
	CARD_MANAGEMENT | 
| 
	Does the card you sent have a tracking number? | 
	CARD_MANAGEMENT | 
| 
	My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do? | 
	CARD_MANAGEMENT | 
| 
	maximum how many days get the courier? | 
	CARD_MANAGEMENT | 
| 
	Is there a reason my new card hasn't arrived yet? | 
	CARD_MANAGEMENT | 
| 
	I've been waiting a while for my card, is there a way to know when it will arrive? | 
	CARD_MANAGEMENT | 
| 
	How can I track my card's delivery? | 
	CARD_MANAGEMENT | 
| 
	Can I track the card that was just sent to me? | 
	CARD_MANAGEMENT | 
| 
	If I ordered my new card last week, how much longer should I wait to receive it? | 
	CARD_MANAGEMENT | 
| 
	What's go on, where is my new card? | 
	CARD_MANAGEMENT | 
| 
	Where is my new card if I haven't received it yet? | 
	CARD_MANAGEMENT | 
| 
	Where is my card? | 
	CARD_MANAGEMENT | 
| 
	Can you tell me why I haven't received my new card yet? | 
	CARD_MANAGEMENT | 
| 
	Is there a way to track my card? | 
	CARD_MANAGEMENT | 
| 
	Is there a way to track the new card you sent me? | 
	CARD_MANAGEMENT | 
| 
	I'm still waiting for my card. | 
	CARD_MANAGEMENT | 
| 
	What do I need to do to get my new card which I have requested 2 weeks ago? | 
	CARD_MANAGEMENT | 
| 
	WHAT IS THE SOLUTION OF THIS PROBLEM | 
	CARD_MANAGEMENT | 
| 
	Could I get tracking on the card? | 
	CARD_MANAGEMENT | 
| 
	Can you help me track my card? | 
	CARD_MANAGEMENT | 
| 
	Shouldn't my new card be here by now? | 
	CARD_MANAGEMENT | 
| 
	Is there a reason my new card hasn't arrived? | 
	CARD_MANAGEMENT | 
| 
	I would like to track a card sent to me, how do I do that? | 
	CARD_MANAGEMENT | 
| 
	Is there a tracking number for the card? | 
	CARD_MANAGEMENT | 
End of preview. Expand
						in Data Studio
					
Overview
The Banking10 dataset is a modified version of the original Banking77 dataset created by PolyAI. While the original dataset contains 77 fine-grained banking intents for customer service queries, this version provides a higher-level categorization by grouping these intents into 10 macro-categories.
Labels
CARD_MANAGEMENT
- Card ordering, activation, and delivery
- Lost, stolen, or malfunctioning cards
- Card linking and support
CARD_TRANSACTIONS
- Card payments
- Transaction recognition and disputes
- Payment status and declines
- Exchange rate issues
CASH_OPERATIONS
- ATM withdrawals
- Cash withdrawal charges
- ATM-related issues
- Cash amount discrepancies
TRANSFERS_AND_PAYMENTS
- Money transfers
- Direct debits
- Payment reception
- Transfer status and issues
TOP_UP_OPERATIONS
- Account top-ups
- Balance updates
- Top-up verification
- Failed top-ups
ACCOUNT_VERIFICATION
- Identity verification
- PIN and passcode management
- Security measures
- Phone-related security
REFUNDS_AND_DISPUTES
- Refund requests
- Refund tracking
- Dispute resolution
ACCOUNT_SETTINGS
- Personal details management
- Account termination
FEES_AND_CHARGES
- Transaction fees
- Exchange charges
- Transfer and top-up fees
LIMITS_AND_RESTRICTIONS
- Account limits
- Currency support
- Country restrictions
- Payment method support
- Downloads last month
- 16
