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This call may be recorded for quality assurance. Hi, this is [PERSON_NAME] with [ORGANIZATION]. It looks like you were connected to me to compare rates on auto insurance today. Correct? Yeah. Perfect. Well, in order for me to connect you with one of my [OCCUPATION] [OCCUPATION], I just need to quickly verify some of your information. May I have your first and last name, please? [PERSON_NAME] [PERSON_NAME]. May I have your zip code? [LOCATION]. Sounds good. And that's in [LOCATION], correct? Yes. Perfect. And who is your auto insurance provider? [ORGANIZATION]. How long have you been with [ORGANIZATION]? [DURATION], [DURATION] [DURATION]. All right. And what do you currently pay per [DURATION] for your insurance? $[MONEY_AMOUNT]. All right. And so sorry, [PERSON_NAME], my system's taking a second to load. There we go. And [PERSON_NAME], do you own your home? Yes. Perfect. And would you be interested in saving money by bundling a home and auto insurance policy? I would if I could get it bundled. And it could be keeping what I'm paying now. Of course. And may I have your date of birth? [DATE_OF_BIRTH]. [DATE_OF_BIRTH]. All right. And in the past [DURATION] [DURATION], have you had any DUIs, SR22s, or at fault accents? No. All right, [PERSON_NAME], are you seeking coverage above the state minimum requirement? Yes. Alright. And would you say that your credit is excellent, good, fair or poor? So far it's been good. Awesome. Right. And for discount purposes, what is the name of your current employer? I don't work. I'm [OCCUPATION]. Sounds good. [PERSON_NAME], have you or your [MARITAL_STATUS] ever honorably served in [ORGANIZATION] [ORGANIZATION] [ORGANIZATION]? My [MARITAL_STATUS] did, but he's dead now. All right. Well, thank you, [PERSON_NAME]. That is all of the information that I need. I am searching now for your best match. And also just to make sure that you are satisfied with the coverage options that you'll receive, can we follow up with automatic text messages to this number? And your consent is not required to receive a quote. Okay. All right. All right. And my [OCCUPATION] only ask for [DURATION] [DURATION] [DURATION] [DURATION] of your time to go over the coverage options that are available. And I'm showing that [ORGANIZATION] is your best available option. Is it all right if I connect you with my [ORGANIZATION] [OCCUPATION]? How long is this going to take? Because I need to get out the phone. My baby need to use the phone for her schooling. So my [OCCUPATION] only ask for [DURATION] [DURATION] [DURATION] [DURATION] of your time to go over the coverage options that are available. Is that something we could do? No, not right now. Would there be a better time? We could give you a call tomorrow sometime. What's tomorrow? Tomorrow, Saturday. Yes, ma' am. All due tomorrow about this time. All right. Sounds good, ma' am. Well, I do hope that you have a wonderful day. Thank you.
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None}, {'text': 'Sounds', 'start': 299690, 'end': 300210, 'confidence': 0.98795575, 'speaker': None}, {'text': 'good,', 'start': 300210, 'end': 300410, 'confidence': 0.9995117, 'speaker': None}, {'text': "ma'", 'start': 300410, 'end': 300610, 'confidence': 0.9628906, 'speaker': None}, {'text': 'am.', 'start': 300610, 'end': 300690, 'confidence': 1.0, 'speaker': None}, {'text': 'Well,', 'start': 300690, 'end': 300850, 'confidence': 0.36254883, 'speaker': None}, {'text': 'I', 'start': 300850, 'end': 301010, 'confidence': 0.9995117, 'speaker': None}, {'text': 'do', 'start': 301010, 'end': 301209, 'confidence': 0.99658203, 'speaker': None}, {'text': 'hope', 'start': 301209, 'end': 301409, 'confidence': 0.9995117, 'speaker': None}, {'text': 'that', 'start': 301409, 'end': 301570, 'confidence': 0.9975586, 'speaker': None}, {'text': 'you', 'start': 301570, 'end': 301730, 'confidence': 1.0, 'speaker': None}, {'text': 'have', 'start': 301730, 'end': 301890, 'confidence': 1.0, 'speaker': None}, {'text': 'a', 'start': 301890, 'end': 302010, 'confidence': 1.0, 'speaker': None}, {'text': 'wonderful', 'start': 302010, 'end': 302410, 'confidence': 0.9996745, 'speaker': None}, {'text': 'day.', 'start': 302410, 'end': 302730, 'confidence': 0.99902344, 'speaker': None}, {'text': 'Thank', 'start': 303610, 'end': 304010, 'confidence': 0.98095703, 'speaker': None}, {'text': 'you.', 'start': 304010, 'end': 304330, 'confidence': 0.98583984, 'speaker': None}]
|
['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expiration', 'credit_card_cvv', 'date', 'date_interval', 'date_of_birth', 'drivers_license', 'drug', 'duration', 'email_address', 'event', 'filename', 'gender_sexuality', 'healthcare_number', 'injury', 'ip_address', 'language', 'location', 'marital_status', 'medical_condition', 'medical_process', 'money_amount', 'nationality', 'number_sequence', 'occupation', 'organization', 'passport_number', 'password', 'person_age', 'person_name', 'phone_number', 'physical_attribute', 'political_affiliation', 'religion', 'statistics', 'time', 'url', 'us_social_security_number', 'username', 'vehicle_id', 'zodiac_sign']
|
"This call may be recorded for quality assurance. Hi, this is [PERSON_NAME] with [ORGANIZATION]. It (...TRUNCATED) | 0.952723 | 2,061 | "[{'text': 'This', 'start': 1680, 'end': 1880, 'confidence': 0.9975586, 'speaker': None}, {'text': '(...TRUNCATED) | "['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expirati(...TRUNCATED) |
"This call may be recorded for quality assurance. Hi, this is [PERSON_NAME] with [ORGANIZATION]. It (...TRUNCATED) | 0.959742 | 502 | "[{'text': 'This', 'start': 960, 'end': 1120, 'confidence': 0.9975586, 'speaker': None}, {'text': 'c(...TRUNCATED) | "['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expirati(...TRUNCATED) |
"This call may be recorded for quality assurance. Hi, this is [PERSON_NAME] with [ORGANIZATION]. It (...TRUNCATED) | 0.955917 | 240 | "[{'text': 'This', 'start': 720, 'end': 880, 'confidence': 0.98779297, 'speaker': None}, {'text': 'c(...TRUNCATED) | "['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expirati(...TRUNCATED) |
"This call may be recorded for quality assurance. Yeah, check out this. Hi, this is [PERSON_NAME] wi(...TRUNCATED) | 0.954223 | 1,559 | "[{'text': 'This', 'start': 1520, 'end': 1680, 'confidence': 0.9975586, 'speaker': None}, {'text': '(...TRUNCATED) | "['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expirati(...TRUNCATED) |
"This call may be recorded for quality assurance. Hi, it's [PERSON_NAME] with [ORGANIZATION] [ORGANI(...TRUNCATED) | 0.947599 | 466 | "[{'text': 'This', 'start': 1360, 'end': 1520, 'confidence': 0.9980469, 'speaker': None}, {'text': '(...TRUNCATED) | "['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expirati(...TRUNCATED) |
"This call may be recorded for quality assurance. Hi, this is [PERSON_NAME] with [ORGANIZATION]. You(...TRUNCATED) | 0.946103 | 299 | "[{'text': 'This', 'start': 1120, 'end': 1280, 'confidence': 0.9975586, 'speaker': None}, {'text': '(...TRUNCATED) | "['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expirati(...TRUNCATED) |
"Thank you. Your call is being transferred to one of our trusted insurance partners. This call will (...TRUNCATED) | 0.922 | 706 | "[{'text': 'Thank', 'start': 2160, 'end': 2360, 'confidence': 0.9851074, 'speaker': None}, {'text': (...TRUNCATED) | "['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expirati(...TRUNCATED) |
"This call may be recorded for quality assurance. Hi, this is [PERSON_NAME] with [ORGANIZATION]. Loo(...TRUNCATED) | 0.948794 | 2,269 | "[{'text': 'This', 'start': 800, 'end': 1000, 'confidence': 0.99853516, 'speaker': None}, {'text': '(...TRUNCATED) | "['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expirati(...TRUNCATED) |
"This call may be recorded for quality assurance. Hello, this is [PERSON_NAME] with [ORGANIZATION] a(...TRUNCATED) | 0.963165 | 252 | "[{'text': 'This', 'start': 1280, 'end': 1480, 'confidence': 0.99853516, 'speaker': None}, {'text': (...TRUNCATED) | "['account_number', 'banking_information', 'blood_type', 'credit_card_number', 'credit_card_expirati(...TRUNCATED) |
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